A formal E-mail.
Dear Sir or Madam,
I am writing to complain about the marriage of my sister that we had in your wedding hall. We were there on 18th August and had invited 110 people.
The trouble began in the early arrival of the guests, approximately 9 o'clock pm. We had given instructions to your employees that at nine all had to be prepared, They were still preparing the tables at 9:30. We do not know the problems of their delays but this has made us understimate your services.
Firstly, I would like to point that is unacceptable for guests to wait for one hour to seat even though we had paid to be so comfortable with the guests not inside out. Secondly, many of the guests have left badmouthing wedding and this was not what we wanted.
To sum up, I hope that you will look into this weakness of your company. Moreover, I not recommend your services to anyone before that.
I look forward to your reply.
Yours faithfully,
Yousra Labsir
18 Murralla
Castelló d'Empúries.
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